A few simple answers
What makes Sand Pal so unique?
Sand Pal has been designed so that anybody aged 3+ can build unique creations, express their creativity and construct without limits.
The Sand Pal kit promotes creative thinking, provides fun challenges, and encourages engagement with nature, as playing outdoors is incredibly beneficial for a healthy and happy mind.
Sand Pal is a fantastic activity for all the family to get involved in and promotes teamwork and cooperation. Sand Pal is also an excellent toy for developing developmental skills such as improving motor skills, developing imaginative play, planning and self-expression. Watch as their curious minds grow!
Where do you ship from?
Toy Ons has a warehouse in Hampshire, United Kingdom, where we ship all our orders from.
What is your returns policy?
We want our customers to be 100% satisfied. If you are not happy with your purchase, please email email@example.com to return your unopened box for a full refund. You will be responsible for paying shipping costs for returning the item. We recommend using a tracked delivery service.
How much is shipping?
We offer FREE shipping with all of our products over £15.
How safe is Sand Pal to play with?
All Sand pal products meet the highest toy safety and chemical standards and are BPA and phthalates free.
Why is Sand Pal more expensive than the buckets and spades you buy at the seaside?
Cheap plastic toys bought on holiday often end up broken and thrown away even before your holiday is over! It is estimated that by 2050 there will be more plastic in the ocean than fish!
The designers and manufacturers at Sand Pal encourage sustainability and believe that high-quality and reusable products will minimise consumer pollution.
Sand Pal products have been designed to withstand rough usage in sand, snow and mud and will last for years. The Sand Pal kit comes with a reusable mesh bag and 100% recyclable packaging.
We believe in giving back and supporting our community, which is why all Sand Pal products are put together and packed with care by our incredible team of people with special needs.
I don't live near the sea, so what else can I use Sand Pal with?
Sand Pal toys are just as much fun in the snow, mud or used indoors playing with kinetic sand. Sand Pal are not just for summer; it’s a toy that can be used all year round!
At what age can you play with Sand Pal?
We recommend using Sand Pal from 3 to 103! We have lots of adults who love our products just as much as kids do.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their order. Please contact us at firstname.lastname@example.org if you do not receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com where our team will endeavour to resolve any issue.
How can I pay?
We accept all major credit cards and PayPal payments for quick and easy transactions.
Will you sell my information if I enter my email address?
We do not sell our customer information.